General Manager - Organic Farmshop & Cafe

Daylesford Organic – General Manager, London

We are currently looking for an exceptional General Manager to manage one of our beautiful London stores.

Competitive plus 10% bonus. 50% staff discount, free uniforms, development and many other benefits.

About us

At Daylesford, we’ve been farming organically for over 35 years, first in Staffordshire and then the Cotswolds. What began as a simple passion for real food has grown into Daylesford as we know it today. We are one of the most sustainable organic farms, and own some of the most sustainable restaurants, in the whole country.

About the role

As General Manager you will be fully responsible for managing the stores Retail and Café performance along with supporting the wider business objectives. You will report to the London Director of Operations and work alongside the Operational and Head Office teams. You will be responsible for a large management team and must have experience leading a multi-focused business with up to 70 team members. You’ll be a natural leader and strong people manager, ensuring you are getting the best out of your team at all times. You’ll be a role model in developing, training and coaching through appraisals and personalised Learning & Development.

You will be able to write and managing rotas, controlling labour costs, delivering achievable sales and EBITDA budgets, financial budgeting and planning, full P&L management as well as monitor stock levels ensuring minimum waste and maximise sales.

Responsibilities;

•Ensuring the business delivers on budgets and KPIs

•Share and deliver an amazing food and service experience to our customers at all times

•Contribute to the wider business objectives

•Champion the Farm

•Train and develop your management team to achieve business goals

•Oversee stock controls ensuring retail, café and kitchen departments are delivering budget

•Engage your team to activity promote the store internally and externally

•Champion swift, efficient, knowledgeable and engaging retail and café service ensuring store compliance to retail standards and café order of service

•Recruit the best people for the right job role

•Develop, train and coach your team through appraisal and ‘learning & development’

•Bring fun to the workplace and ensure a happy, motivated and focused team

•Ensure the site environment is well maintained and meet Board and Company internal audit requirements

•Execute all new and existing IT, Finance, People and Supply Chain processes and their administration in store

•Participate in regular senior management meetings reporting on performance and targets.

•Action all day to day HR issues taking advice from the People team as required.

About you;

•Management experience from a high volume premium retailer or premium hospitality environment

•Proven track record of people development

•Experience in managing a multi-focused business with a large management team

•Exceptional understanding of budgets and business financial management

•Demonstrable Strategic Business Acumen

•Sales skills and experience

•High level client relationship management

•Proven ability to deliver high standards of operations and service excellence.

Benefits - in exchange for passion and commitment you will receive;

·Competitive salary plus bonus

·Career progression

·28 days holiday (incl bank holiday)

·50% staff food discount

·30% company discount

·Pension scheme

·Subsidised private medical insurance

To apply;

To be part of something truly unique please apply with a covering letter and CV.