Deputy Manager - Wembley
- Employer
- London Designer Outlet
- Location
- Wembley, London
- Salary
- Competitive
- Closing date
- 11 Sep 2018
View more
- Sector
- Retail Assistant Manager, Assistant Store Manager
- Job Type
- Full Time
Job Details
Deputy Manager - ProCook Wembley, London
Reporting to: Store Manager
Responsible for: Sales Specialist and Part Time Sales Staff
Hours of work: 40 hours per week, 5 days out of 7
Purpose of job
Assists and deputises for the Store Manager in taking ownership of their store and leading the team in exceeding sales targets, whilst ensuring excellent store standards and maintaining all costs in accordance with company objectives.
Duties:
- Assists the Store Manager in the day to day running of the store.
- Takes charge in the Store Manager’s absence.
- Leads the team in actively selling and customer service to meet sales targets
- Drives a high customer service culture in store to exceed customer expectations
- Assists in the recruitment, training and motivation of their team members
- Ensures their team acquires and continually updates a high level of product knowledge
- Controls costs of staff, consumables and stationery within company targets
- Maintains excellent store standards of display, point of sale and housekeeping according to company guidelines
- Carries out tasks as directed by the Store Manager, Retail Manager, Retail Operations Manager and other head office personnel within the timeframe required
- Ensures security of company cash, stock, equipment and premises
- Follows company policies on health & safety and takes responsibility for a safe workplace
- Ensures that the store stock file is kept accurate through regular audits and good housekeeping
Skills / attributes required:
- Customer focused
- Target oriented and driven to succeed financially
- Able to lead a team by example
- Team player
- Clear effective communicator
- Organized and able to plan own work and that of others
- Works well under pressure
- Able to analyse data and action accordingly
- Attention to detail
- Deadline oriented
- Computer literate – word, excel, email/internet
- Has an interest in the ProCook brand and product
- Has a positive outlook and demeanor
Company
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