The role will provide on-site operational and administrative support to ensure process compliance and report to the Assistant Transport Manager.

We are looking for an enthusiastic and well organised person to deliver a great service, keep all systems up-to-date and documentation recorded accurately. You must be prepared to be flexible in relation to duties and shift patterns.

• Handle queries & complaints from customers (stores)
• Brief drivers on their daily activities (Pre-& post-delivery route completion)
• Despatch delivery routes in line with the pre-planned delivery schedule & report any delivery concerns to my shift manager.
• Take a pro-active part in ensuring that the delivery service levels are maintained and foresee potential issues.
• Assisting the warehouse & transport management team in keeping fleets safe and legal
• Maintaining records and assisting in filing records
• Accurate completion of Transport KPIs
• manage & conduct work activities in such a way as to ensure the safety, health & welfare at work of all colleagues & customers
• Comply with Data Protection by ensuring that all confidential, sensitive information and personnel files are kept secure and documents are not left unattended.

• Be proficient in Microsoft packages including Work, Excel, PowerPoint, Outlook
• Have effective communication skills both verbal and written

• Be organised, capable of planning, and has the flexibility to work well under pressure
• Be patient, resilient and have a calm and logical approach
• An understanding of Working Time Directive preferred (not essential)
• Have no live disciplinaries.
• Relevant training will be provided on systems and procedures used within the role.