General Manager - West London

General Manager- Luxury Holistic Centre - West London

Up to £35,000 + bonus + benefits

Our client offers an oasis of luxurious relaxation in their West London Lifestyle Centre with an extensive range of holistic classes, activities, treatments, therapy's and events, and a clubroom to socialize with like-minded people.

The role of General Manager:

• Create a first-class customer experience leading by example as the brand ambassador.
• Ensuring the centre is COVID safe, immaculate and in good working order at all times.
• Recruit, coach, develop and inspire your team to believe in being the best versions of themselves every day.
• Drive class occupancy, treatments, Food and beverage and retail spend through business development initiatives.
• Manage financial budgets and stock control.

We would love you to apply if you have:

• Senior leadership experience probably within premium/boutique fitness, retail or hotel markets possibly as a Deputy/General Manager, Club Manager, Studio Manager or Store Manager.
• High volume customer service experience, managing the peaks and troughs of a high footfall operation.
• Business development experience to drive occupancy, yield and secondary income.
• Strong coaching, developing and leadership skills.
• Profit and loss experience
• A demonstrable passion for health and wellness.
• A flexible approach to work as some evenings and weekends will be required

With another Centre due to open at the end of 2021 and a strong digital presence, this is a really exciting opportunity to join a business with so much potential.

For more information please click apply and we will be in touch.