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E-Commerce Team Member - London

Employer
Planet Organic
Location
Westbourne Grove, London
Salary
£9.90 per hour
Closing date
24 Jun 2021

Job Details

E-Commerce Team Member - London

Job title: Team Member, E-Commerce

Reports to: E-Commerce Manager and Team Leader, Deliveries

Direct reports: None

Job purpose

To efficiently pick and pack items as directed be it ambient or chilled.

Job requirements

Deliverables

Teamwork

  • Have good punctuality and attendance.
  • Support the team in helping to pick items, label parcels or whatever else is required if your work is completed.
  • Keep the E-Commerce area clean and tidy
  • Re-stocking packaging material

Product Knowledge

  • Have a good knowledge of products in store, promotions and new lines.
  • Be able to describe the benefits of organic and natural food.
  • Be able to recommend items according to different dietary requirements.

Customer Service

  • Deliver great service by answering the phone promptly and answering customer queries when picking in store.
  • Focus on achieving 85% or above in mystery shops.

Perfectly Done

  • Organise and prioritise work e.g. picking, packing and putting on labels.
  • Ensure that products are accurately picked, carefully wrapped with correct labelling.
  • Work at pace to ensure targets are achieved. 

Physical requirements

  • Able to lift and carry boxes
  • Confident in using in house databases and systems.

Company

When Planet Organic opened its doors in 1995, it was Renée Elliott's dream to offer the best and widest range of organic foods available, and her mission to promote health in the community and to bring a sense of discovery and adventure into food shopping.


Fast forward to 2018 and we currently have 7 stores in London with over 300 employees.

The simple truth is that foods should be natural and wholesome. We advocate that food be authentic and ethical, freshly prepared and tasty – not a mere convenience.  We believe in ethical and sustainable farming and place great emphasis on the provenance of all our products. .   At Planet Organic you’ll find nutritious, seasonal and organic food with the goodness intact. You’ll find wide ranges of natural health foods suitable for all speciality diets, as well as a ground-breaking raw foods range.


We hope that you find inspiration, excitement and good health from the food you eat and learn, like us, that to eat well is to live better.

Company info
Mini-site
Planet Organic
Telephone
02072217171
Location
42 Westbourne Grove
London
Greater London
W2 5SH
GB

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