Store Supervisor - Wembley, London
- Employer
- London Designer Outlet
- Location
- Wembley, London
- Salary
- Not Disclosed
- Closing date
- 9 Nov 2021
View more
- Sector
- Assistant Store Manager, Retail Supervisor
- Job Type
- Full Time
Job Details
Store Supervisor - Wembley, London
Nicce is looking for a Store Supervisor to join our team in our Outlet store in Wembley on a full-time permanent basis. The role is to effectively support Management in driving Sales and day-to-day operations and help drive store revenue growth. You will also help ensure all H&S standards are adhered to and step in as the key holder and manage the store seamlessly in the absence of the Management.
Main duties will include:
- Assisting the Management with the day-to-day retail operations in-store e.g. key holding, staffing, VM, stock/delivery, admin, banking, housekeeping
- Selling Nicce products and provide an excellent service to customers and drive sales performance of the wider team to meet/exceed store KPI’s
- Assisting Management in implementing and driving high levels of customer service within the store
- Training, developing, and mentoring the Retail Store Team to ensure accountability for delivering against performance targets (sales revenue, inventory)
- Efficient operations and enhancing customer experience
- Assisting the Management with maintaining a safe and secure working environment (including H&S procedures, security procedures, search procedures)
- Acting as key holder and assume full responsibility for the store in Manager’s absence
Essential requirements are:
- Experience in a Supervisory role, (within a fashion/lifestyle brand would be preferable)
- Experience in coaching, developing and mentoring a retail team (including dealing with performance issues
- Sales oriented and able to drive others to achieve store goals and objectives
- Will drive sales to a high level of customer service and will support the delivery of store KPIs.
- Excellent communication skills.
- Numeracy & literacy skills
- Good I.T skills – the experience of using the Internet, Email, Social media applications, Excel and EPOS till point systems
- Demonstrate resilience and think quickly on their feet on how to resolve emergent issues.
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