F&B Operations Coordinator UK&I 

Position Title: F&B Operations Coordinator – Hilton UK&I

Department: F&B Operations UK&I

Location: UK (Flexible)

Reports to: F&B Operations Manager UK&I

Salary: £25,000 to 30,000 a year

 

Position Statement

To provide exceptional communication to our teams and exceptional experiences for our guests through the coordination and communication of UK&I F&B initiatives.

 

Position Summary

• This is a fantastic opportunity to play an instrumental role in the delivery of high profile F&B projects across the UK&I.
• Reporting in the F&B Operations Manager UK&I, the role is a mixture of home based and on property work with a requirement to travel across the UK&I to hotels as required. All travel expenses are covered.
• Supporting the F&B Operations Manager UK&I with the execution of F&B menu development across Taste Republic (All Day Dining menu), OXBO (All Day Dining menu), Banquet Royale (Events), Breakout (Small Meetings) and Fresh Start (Breakfast).
• Supporting the F&B Operations Manager to deliver best in class operational procedures
• Execution of F&B marketing programmes that resonate with our identified target market (Including implementing EMEA initiatives appropriate to the UK market)
• Coordination and updating of UK&I F&B communications platforms: Whatsapp, Email, Webexes, KitchenCut, Sharepoint.
• Ensure food and beverage programmes are market leading to provide a compelling and relevant offer for our guests
• Supporting communication to hotel teams on latest initiatives
• Ensure initiatives are commercially focused and drive profitability

 

What will I be doing?

• Supporting the UK&I F&B Operations Manager and team to deliver the UK&I F&B strategy
• Providing administrative assistance to department executives, including diary management, scheduling, travel arrangements, drafts of correspondence, taking phone calls, preparing expense reports and assisting with emails, tasks and contacts
• Taking notes for departmental meetings, workshops, business meetings
• Creating and developing visual presentations for Executive Meetings, GM’s meeting/briefings, etc.
• Supporting all stakeholders on key projects
• Maintaining deadlines and assuring stakeholder involvement at the right time
• Researching and responding to information requests from management
• Maintaining department correspondence and files
• Maintaining the yearly F&B marketing calendar
• Keeping critical paths up to date for key projects
• Managing monthly content visits with social media support agency
• Reviewing relevant trends
• Raising and processing invoices

 

Key Business Partnerships

• F&B Operations Manager U&I
• Regional Director of F&B Operations UK
• Corporate Operation Teams (Business Development, Marketing, Revenue, Finance, Supply Management, Tech Services)
• F&B Development and Openings team
• F&B Business Development team
• AGMs GMs, Executive Chefs, F&B Managers

 

What are we looking for?

We are looking for someone with proven experience in F&B.

The ideal candidate will possess the following skills and/or experience;

• Educated to degree level, ideally within a hospitality discipline or with relevant experience
• Passionate about all things food & beverage, with a broader interest in current industry trends.
• Exceptional time management and organisational skills.
• Proficient with MS Office Suite including Word, PowerPoint, Excel and Outlook.
• Design skills including use of Photoshop
• Excellent communication skills, with the ability to deal with stakeholders at all levels.

 

What benefits will I receive?

• Working for the UK’s #1 Great Places to Work in hospitality
• Go Hilton Team Member programme (reduced hotel room rates for you, your family & friends)
• Holiday: 28 days including bank holidays (increasing yearly to max 33)
• Pension scheme, discounted dental and health cover
• High street discounts: with Perks at Work
• Free uniforms & free meals on duty
• Grow your career
• UK & Ireland Travel and accommodations expenses
• Personal Development: programmes at all levels to support your career