Floor Manager 

WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. 

A WORLD OF REWARDS

Rate of £30,000 per year Smart uniform provided and laundered Free, healthy and high quality meals when on duty Grow your Career  Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program Discounted dental and health cover High street discounts: with Perks at Work Discounted car park Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) Modern and inclusive Team Member’s areas

 

What will I be doing?

Manage all Conference and Events floor operations Ensure compliance of brand standards Evaluate guest satisfaction levels with a focus on continuous improvement Awareness of trends and propose ideas to build the range and quality of Conference and Banquet Ensure staffing levels cover business demands and that training is carried out on an ongoing basis Ensure communication meetings are conducted and post-meeting minutes generated

What are we looking for?

Strong knowledge of hotel/leisure/service sector Record of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty Conference and Events Operations experience in a managerial position in hotel/Events Centre or similar Degree or diploma in Hotel Management or equivalent Passion for delivering exceptional levels of guest service

 

Want to know more about this job?

Contact Martina directly in our Recruitment Team on Martina.Deiana@Hilton.com

 

WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!

Hospitality Integrity Leadership Teamwork Ownership Now

Never just stay. Stay inspired. Smart luxury is at the core of everything Conrad Hotels & Resorts does. We are the destination of a new generation of smart luxury travellers for whom life, business, and pleasure seamlessly intersect.

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