Commercial Manager 

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JOB PURPOSE:                           To maximise all GC&E KPI’s through driving the commercial GC&E strategy of multiple hotels within the London Cluster; working closely with key stakeholders to ensure alignment between on property commercial teams and the London Cluster

KEY PERFORMANCE INDEXES:

Driving GC&E Commercial Performance:

• GC&E revenue performance for each hotel represented within the Cluster
• GC&E conversion performance for each hotel represented within the Cluster
• Future Base target

• Ensure consistent and clear communication between on property commercial team and London Cluster
• Ensure alignment of all stakeholders on commercial strategy
• Ensure that sales and pricing strategies are based on sound commercial judgement through effective analysis and reporting
• Ensure professional and efficient utilization of all systems, in line with company best practices and standard operating procedures
• Ensure effective information gathering and analysis is conducted in order to identify and maximise on all possible opportunities and minimise any risks
• Ensure that relevant commercial team members (on property & within the London Custer) are actively engaged in all GC&E strategic decisions by maintaining regular communication to effectively implement, drive and review optimal GC&E strategies and controls
• Integrate with other functions to ensure we exceed our stakeholder’s expectations
• Ownership of Demand Calendar ensuring relevant and up-to-date pricing strategy as agreed with hotel commercial team
• Analysis and Reporting: Prepares reporting and provides critical analysis to support commercial decisions regarding GC&E strategies
• Budgeting & Forecasting: Prepares all weekly and monthly C&E forecasts and supports with yearly budgets as appropriate using standard systems and tools
• Quote rates independently, only if over threshold that the DBD’s approval is required

KEY COMPETENCIES:

• Practical working experience within GC&E or commercial function
• Competent at Excel, PowerPoint & Word
• Strong Analytical Skills
• Fluency in English, both verbally and in writing
• Strong competencies in Leadership, Planning and Organising, Communication and Influencing
• Commercial attitude and proactive sales approach
• Clear voice & well spoken
• Ability to analyse data and identify trends
• Competitive and motivated