Supervisor - London

Supervisor - London

ABOUT NATOORA

We are a fast-growing company with a clear mission: to revolutionise the food system. 

Suppliers to over 1,500 of the most influential restaurants in London, Paris and New York, we are equally determined to educate the general public on the impact of their food choices. Everything in our four central London stores and Eataly and Selfridges concessions is radically seasonal and fully traceable.

Our Counter concept at Fulham Road and Notting HIll is pioneering a new idea in caf culture:  that you don't have to compromise on flavour or sustainability to eat a quick, nutritious meal. Serving up a radically seasonal and totally traceable menu, everything is made by us from scratch, using ingredients sourced straight from growers and producers in our own community.

Educating the customer is central to our food system revolution, and flavour is the greatest conduit for change. Through fruit and vegetable tastings we can encourage home cooks to diversify their diets, eat seasonally and make more informed food choices. 

ABOUT THE JOB

There are thousands of food businesses out there. Joining Natoora means that you're looking to be part of something bigger. As Supervisor, you'll be the face of a dynamic, committed movement that is driving real change in the food system. 

The Supervisor contributes to a sustainable and customer-centric environment through development of a team and support of the selling/operations of the store. Through our training programme, we will support your professional development and provide you the tools to perform your job at the highest level and deliver an exceptional customer experience.

You'll learn where, how and by whom our food is grown, and how every decision - from seed selection to growing method to serving suggestion - can impact on the planet. Everyone has a part to play in creating a better food system. This is your chance.

Responsibilities

• Ensure the smooth running of the store
• Uphold the best customer service and exceptional display standards
• Cultivate an environment of genuine customer connection
• Demonstrate extraordinary service, leading by example on the shop floor
• Acts as a Natoora ambassador for company values, mission, and culture
• Participate in ongoing staff education through sharing of product & service knowledge
• Maintain a visually compelling store that is neat, clean and organised

ABOUT YOU

• We look for 1-2 years of experience in a similar role
• You care about everything you eat: where it comes from, how it's made and who by
• You are approachable, caring, and enjoy offering great customer service
• We look for fluency in spoken English
• You'll be physically active and enjoy the dynamic nature of an active store

PERKS

• Cost-price fruit & vegetables - we don't profit from sales to our own team members
• Your birthday off
• Pension scheme
• Get up to 50% off at some of London and the UK's leading restaurants
• Cycle to Work scheme
• Season Ticket Loan